Communication Skills Training for the CPA

Author: David Osburn

CPE Credit:  2 hours for CPAs

Today’s competitive and complex business environment requires the CPA to be a strong communicator. Attend this proactive seminar and learn how to effectively communicate your position!

This seminar will emphasize the “communication” process and explore techniques to improve oral communications, including telephone techniques, and written communications.

Publication Date: February 2019

Designed For
Sole practitioners, firm partners, CFOs, controllers, department managers, staff accountants.

Topics Covered

  • Becoming a Stronger Communicator
  • The Communication Process
  • Improving Oral & Written Communications
  • Telephone Techniques and the CPA
  • Communications Skill Building- "What‐if" Scenarios
  • Related Communication Concepts- Public Speaking, Negotiations, and Marketing
  • "Human Issues" and Communications

Learning Objectives

  • Recognize how to become a stronger communicator
  • Identify the communication process
  • Differentiate ways to improve oral and written communications
  • Identify related communication concepts‐public speaking, negotiations, and marketing
  • Recognize empathy, ego and needs and personality types as they relate to communications
  • Describe the most effective setup for a meeting when it comes to space dynamics
  • Identify how to apply Maslow's model to communication


Instructional Method

NASBA Field of Study
Personal Development (2 hours)

Program Prerequisites

Advance Preparation

Registration Options
Regular Fee $55

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